FAQ

GENERAL

What are your wristbands made of?

Our wristbands are made of 100% silicone.

What sizes are available?

We have the following sizes: Extra Large: 8.5" --- 216mm - Used for adults who require extra large size (Email to order this size)

Adult:8" -- 202mm - Used mostly for adults. Mid: 7.5" --- 192mm - Used mostly for women and young adults. (Email to order this size)

Youth: 7" --- 180mm - Used mostly for women or teenagers.

Toddler: 6" --- 152mm - Used mostly for young children.

That is the circumference of silicone wristbands. The width of silicone wristbands is 0.5" (12mm) and 1" (25mm) depending on the style of wristband you choose.

If you want a custom size then please email our sales team and they will advise you on how to place a special order.

What's the difference between the front, back and inside message?
Front and back message will be both on the outside of the bands, occupying each half of the wristband. The inside message is placed on the part where it touches your skin.
What is your minimum order of wristbands?
The minimum order quantity for the following wristbands are:
Debossed – No minimum
Color Filled – No minimum
Printed – No minimum
Blank – No minimum
Dual Layer – 500 minimum
Embossed – 10 minimum
Embossed Printed – 50 minimum
Figured – 100 minimum
What’s the mold fee?
If there are different sizes in your order, you need to pay extra mold fee, since we need to make specific mold for every size.

PAYMENTS

How can I pay for my order?
We accept payments in the form of Western Union, Bank Transfer and PayPal only.
Do you charge sales tax?
We do not charge tax. We only charge the cost of the bands and shipping fee. Nothing else.

SHIPPING & TRACKING

How long does it take to ship my goods from China to my country?
It depends on the delivery method you choose.
All the express delivery methods take about 3-7 working days to arrive;
EMS: 10-12 working day;
AIR MAIL: 20-30 working days;
Mail Post: 15-20 working days;
Surface: 45~60 working days.
You can get all the details by clicking Here
How can I trace my shipment?
Shipment via different shipping methods can be tracked from the following websites. We will also keep you updated with the status of your shipment after we ship goods out.
DHL: http://www.dhl.com/en/express/tracking/shippers_reference.html
            Or http://www.dhl-usa.com/home/home.asp
UPS: http://www.ups.com/content/hk/en/index.jsx
FEDEX: http://www.fedex.com/hk_english/
EMS: http://www.ems.com.cn/english.html
Surface, Mail Post, AIR: http://www.17track.net/index_en.shtml